Refund policy

Refund Policy

At Sip Me Up & Treats, we stand behind every small-batch coffee, tea, and cookie we craft. If you're not completely satisfied with your purchase, we offer a 30-day money-back guarantee from the date of delivery.

To request a refund:

  • Contact us at support@sipmeuptreats.com within 30 days of receiving your order
  • Let us know what you ordered and why you'd like a refund
  • We'll process your refund within 5–7 business days to your original payment method

Please note:

  • All products — including opened coffee, tea, and cookies — are covered under our 30-day money-back guarantee. No questions asked.
  • We do not accept returns on items damaged due to improper storage
  • Bundle discounts are non-refundable on partial returns

We want every sip and every bite to be worth it. ☕🍪

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please email us right away.
We’ll evaluate the issue and make it right as quickly as possible.

For safety and quality reasons, items with opened packaging would be ineligible for returns.

Exchanges

If you want a different item, the quickest method is:

  1. Start a return for the item you have.

  2. Once it’s accepted, place a new order for the item you want.

Refunds

Once we receive and inspect your returned item, we will notify you of approval.
If approved, your refund will be instantly issued to your original payment method. 

Please note that your bank or card provider may take additional time to process the refund.

If it has been more than 15 business days since your return was approved and you still haven’t received your refund, please contact us at support@sipmeuptreats.com